Janet E. (JB) Foster, Ph.D.
1779 Council Bluff Drive
Atlanta, GA 30345
678 467 4990
jb@jbfoster.com
Click here to download a print version of this resume
Technical Communications Specialist
  • Technical and professional writing and editing
  • E-Learning
  • Instructional design and development
  • Website and software design and development
  • Research and reporting
  • Business-process and requirements analysis
Experience - Technical Communications
Present
  • JB Foster Communications
Portfolio available; email jb@jbfoster.com to request

1999 - 2003
Co-Owner / Director of Research & Development / Lead Writer-Editor
  • IKM Corporation
    Atlanta, GA
    (Family-owned research and consulting company)

Provided research and administrative support for consultants in the field on Project Management and Web Development contracts.

Wrote promotional and educational materials.

Wrote web copy for company's site and its major information portals: The Knowledge Management Resource Center and The Y2K InfoNet.
2002
Instructional Designer (Summer Intern)
  • Delta Airlines Learning Services Organization
    Atlanta, GA

Analyzed existing Instructional Design curriculum and suggested changes.

Designed and developed performance support tool (PDF) for Learning Managers: Understanding Impact Maps, based on R. Brinkerhoff book and seminar.
1982 - 1984 & 1985
Technical Writer / Business Process Analyst
  • The State of Texas:
    Office of the Comptroller and Office of the Attorney General
    Austin, TX

Analyzed and documented procedures for tax collection, purchasing, and accounting processes.

Interviewed subject matter experts and field personnel.

Created and edited forms.

Gathered and documented requirements for transition from manual and legacy systems to state's earliest terminal-and-small-computer-based systems.

1984
Technical Writer

  • BPI Accounting Software
    Austin, TX

Wrote and edited software user manuals for personal-computer accounting systems.

Wrote collaboratively with eight-writer team.
Experience - Teaching / Research / Publishing
1988 - 1994
Instructor of Writing and Literature
  • Department of English
    The University of Texas at Austin
    Austin, TX

Taught undergraduate Composition and American Literature courses.

Received the Atwood Graduate Teaching Award (1990).
1991-1992
Publication Assistant (Editorial Fellowship)
  • Texas Studies in Language and Literature
    University of Texas Press
    Austin, Texas

Served as assistant editor for academic journal.

Proofread galleys.

Organized and supervised faculty review of manuscripts.

Handled correspondence for the magazine and its editors.
Experience - Software Design and Development / Computer Programming
1994 - 1999
Software Developer (Contractor / Consultant)
  • BellSouth Intelliventures
    Atlanta, GA 1998 - 1999
  • Lucent Technologies
    Alpharetta, GA 1997 - 1998
  • BT Office Products Intl.
    Arlington, TX 1996 - 1997
  • Delhi Gas Company
    Dallas, TX 1996
  • TIG Insurance Company
    Irving, TX, 1995 - 1996
  • Techsys Computer Associates
    Dallas, TX 1995
  • Thompson, McKinnon, Inc
    Irving, TX 1994 - 1995

Designed, developed and maintained client-server applications using PowerBuilder versions 3 through 7 and relational databases (Oracle, SQL Server, DB2, and Informix.)

Software systems developed include order-entry, budget, claims processing, accounting, medical assistance (organ donation), oil and gas pipeline control, and telecommunications directory access (yellow pages).

Mentored junior staff and conducted workshops in methods.

Assisted in gathering requirements and proofreading end-user documents, which allowed frequent interaction with non-technical personnel.
Education
  • M. Ed. Instructional Technology - December 2002
    The University of  Georgia at Athens
  • Ph.D. English - May 1994
    The University of  Texas at Austin
  • M. A. English - May 1990
    The University of  Texas at Austin
  • B. A. Education - May 1978
    Southeastern Louisiana University, Hammond